At a glance
- A quarterly tie-out checks three things independently: what the billing platform computed, what the custodian actually debited, and what the signed fee schedule allows.
- The checklist below is a copy-ready, eight-step quarterly routine; the exception taxonomy sorts what it finds by detection rule, evidence, and approver.
- The SEC's Division of Examinations has documented fee-calculation deficiencies including wrong or outdated schedules, breakpoint and tiered-rate errors, householding errors, incorrect valuations, and pro-rata misses.
- Fee adjustments and exception sign-off stay with the RIA's own billing and compliance staff; this is an operating checklist, not compliance or legal advice.
How do RIAs reconcile advisory fee billing?
RIAs reconcile advisory fee billing by comparing three things for each account, every cycle: the fee the billing platform calculated, the amount the custodian actually debited, and what the signed fee schedule or agreement allows. The check is independent on purpose: it doesn't just confirm the platform agrees with itself.
That check matters because of how the billing itself is typically built: a tiered schedule based on assets under management, assessed quarterly, deducted directly from the client's account, with the arithmetic run by billing software or a third party. That's the pattern SEC examiners found most common across roughly 130 examinations of SEC-registered investment advisers in the November 2021 risk alert [1].
Billing platforms are where the fee schedule, billing cadence, and household grouping actually get set. Altruist's own fee-billing page, for instance, describes configuring monthly, quarterly, or annual invoice schedules and choosing between billing each household account or billing them all to one specified account [2]. That configuration is still a human input — exactly where the errors below start. A tie-out checks the output against two sources that never went through that setup.
The quarterly tie-out checklist
Run this checklist once a quarter, before fee statements go final, on a sample that includes every new, terminated, and household-change account since the last billing cycle, plus a sample at a breakpoint boundary. Examiners have noted that checklists and other tools for reconciling client fee calculations against advisory agreements may be useful when applied consistently [1]; the steps below are one way to build that tool.
- Pull the three inputs
For each sampled account, pull the platform's computed fee, the custodian's fee-debit record, and the current, signed fee schedule on file.
- Confirm the fee schedule is current
Check the effective date the platform used against the signed agreement. A rate change, a new tier, or a client not yet converted to an updated schedule is a common source of error.
- Check householding and aggregation
Confirm which accounts are grouped for breakpoint purposes, and that any account excluded from (or wrongly included in) the household matches how the agreement defines it.
- Recompute billable AUM independently
Pull the custodian's statement balance as of the agreement's stated valuation date and compare it to the balance the platform used, confirming excluded asset types stayed excluded. Also check for a feed-timing difference in pending cash or dividends, a documented cause of valuation errors.
- Check flow proration
For any account with a deposit or withdrawal during the period, confirm the fee was prorated the way the agreement describes, not a default the platform applied.
- Match the computed fee to the custodian debit
Confirm the amount, the debit date, and the account match what the platform calculated. A mismatch isn't necessarily a calculation error: it may have posted to the household's paying account, been partial or rejected, reflect a manual override, or post across the period boundary — see the tie-out section below.
- Trace new, terminated, and household-change accounts
Walk every account opened, closed, or moved into or out of a household since the last cycle — easy to miss in a platform-only review.
- Log exceptions and route for sign-off
Record every variance in the taxonomy below, with its evidence, and get the right approver's sign-off before the quarter's fee statements are final.
What are the most common fee billing errors?
Among the fee-calculation errors SEC examiners documented were wrong or outdated fee schedules, breakpoint and tiered-rate miscalculation, householding errors, incorrect account valuations, new accounts not billed pro rata, and double-billing; the alert doesn't rank them by frequency. The SEC's Division of Examinations identified fee-related deficiencies in most of the roughly 130 examinations in its advisory fees initiative [1].
Specific patterns the exams turned up include fees charged at a rate different from the signed agreement, the wrong schedule applied to a client population it wasn't meant for, clients never converted to an updated schedule, and fee percentages mistyped into the portfolio management system [1]. Breakpoint and tiered-rate errors were usually the tiered schedule not applied correctly, or not applied at all [1].
Householding errors went the same way: related accounts that should have been aggregated for breakpoint purposes weren't, or the declining-rate schedule wasn't applied once they were [1]. Valuation errors included cases where the wrong balance fed the calculation: assets a disclosure said were excluded still counted, balances went stale across a portfolio-management-system migration, the wrong valuation date was used, or a timing difference between the custodian's feed and its available balance produced a different number [1].
| Exception | Detection rule | Evidence | Approver |
|---|---|---|---|
| Wrong or outdated fee schedule | The rate billed doesn't match the rate on the current, signed agreement | Signed fee schedule page and the platform's rate field for that account | Billing operations lead |
| Breakpoint or tier miscalculation | Billable AUM crosses a breakpoint but the correct breakpoint rate, or the correct blended tiered rate, wasn't applied | Platform's tier worksheet compared to the account's valuation-date balance | Billing operations lead |
| Minimum fee misapplied | The computed fee is below the agreement's minimum, or a minimum is applied where the agreement doesn't provide one | The agreement's minimum-fee clause and the platform's minimum setting | Compliance |
| Householding or aggregation error | Related accounts aren't aggregated for breakpoint purposes, or an account is grouped that the agreement excludes | Household grouping screen and the client relationship record | Controller or COO |
| Unprorated flow | A mid-period deposit or withdrawal wasn't adjusted the way the agreement describes | Custodian transaction history for the billing period | Billing operations lead |
| Incorrect valuation or date | The fee used a stale balance, the wrong valuation date, or a feed-timing difference in pending cash or dividends | Custodian statement for the stated valuation date, compared to the platform's as-of value | Billing operations lead |
| Excluded asset included, or vice versa | An asset the agreement excludes from billing is still counted, or a billable asset is missing | Agreement's exclusion clause and the account's asset list for that date | Compliance |
| Custodian debit doesn't match the calculated fee | The amount or date the custodian actually debited differs from the platform's invoice | Custodian fee-debit confirmation compared to the platform's invoice record | Controller |
| Prepaid fee not credited or prorated on termination | An account closed mid-period without crediting the unearned, prepaid portion | Termination date and the platform's credit-or-proration calculation | Compliance |
How do you tie out custodian fee debits to calculated fees?
Tying out a custodian fee debit means confirming three things agree for each account: the dollar amount, the debit date, and the account it posted to, against what the billing platform calculated. A mismatch at this step isn't necessarily a calculation error: causes outside the calculation itself include the debit posting to the household's designated paying account, a partial or rejected debit, a manual override applied after the invoice was computed, or a posting date that falls across the period boundary.
Examiners specifically flagged account values that differed because of timing gaps in cash and dividend transactions between a custodian's electronic feed and the available balance the custodian reports — for example, a pending deposit excluded from the available balance on one side but not the other [1]. Rebuilding the valuation-date balance from the custodian's own statement, rather than trusting the feed the platform already ingested, is how a tie-out catches that category instead of assuming the platform is right.
- Valuation date — checked at step 4; a mismatch there is a valuation error, not a debit-match failure.
- Pending or in-transit cash (deposits or dividends not yet settled) — also checked at step 4.
- Same account, not a related account in the same household that absorbed part of the debit.
- Same fee — check for a manual override or discount applied after the platform computed the invoice.
Should fee reconciliation be separate from the billing platform?
Yes. A fee tie-out should run outside the platform that calculated the fee: checking the platform's output against itself only confirms its arithmetic is internally consistent, not that its configuration, schedule, or account values were correct in the first place.
Examiners found that advisers with centralized billing had fewer clients billed incorrectly than advisers whose billing was dispersed across separate people who each prepared and invoiced client statements, paired with validating that the fees charged to clients are consistent with advisory contracts. The same finding notes that checklists and other tools for reconciling fee calculations against client advisory agreements may be useful when used consistently [1]. An independent tie-out still catches a configuration error the platform can't flag on its own, since it repeats the same answer regardless.
Where to start: a first scoped workflow
Start with one quarter and one subset of accounts, not the whole book.
- Start with the accounts the checklist singles out: accounts opened or closed last quarter, household changes, and a sample at a breakpoint boundary.
- Pull the three inputs — platform fee, custodian debit, signed agreement — and run the eight-step checklist by hand before automating anything.
- Record every exception in the taxonomy, with its evidence and approver, so the categories are calibrated to your own book, not assumed.
- Automate the mechanical steps: the custodian fee-file and statement pulls, the debit-to-invoice match, and logging exceptions and routing them to the taxonomy's approver. We recommend exception approval and fee adjustments stay with the RIA's own billing and compliance staff.
When this doesn't apply
- Your billing platform already reconciles against the custodian and shows the match result — check whether that's independent of the configuration that computed the fee, not a second report from the same system.
- You bill a small number of accounts with no tiers, no householding, and no mid-period flows. Most of the categories above don't apply; a simple spot-check may be enough.
- The disagreement is about what the agreement should say, not what it does say — a question for your compliance team or counsel, not a reconciliation step.
Frequently asked questions
Who should approve fee billing exceptions?
Routine corrections, such as a mis-keyed rate or an unprorated flow, go to the billing operations lead. Custodian-debit mismatches go to the controller. Anything touching an exclusion clause, a minimum-fee provision, or a terminated account's prepaid-fee credit goes to compliance. Final sign-off before fee statements post stays with the RIA's own billing and compliance staff.
What is householding in advisory fee billing?
Householding means combining the account balances of related clients, such as spouses or linked family accounts, so the combined total — not each account on its own — is used when applying a tiered fee schedule's breakpoints. The reconciliation check is whether the platform's household grouping matches how the signed agreement defines who's included.
What's a breakpoint in an advisory fee schedule?
A breakpoint is an asset level in a tiered fee schedule where the rate drops to a lower tier as billable assets grow. Reconciliation checks whether an account that crossed a breakpoint during the period had the correct breakpoint rate, or the correct blended tiered rate, applied, rather than continuing to bill at the prior tier by default.
How often should RIAs reconcile advisory fee billing?
We recommend reconciling every billing cycle, before that cycle's fee statements are treated as final, and always including every account that was opened, closed, or changed since the last cycle — those accounts are the easiest to miss in a platform-only review.
What counts as billable AUM for fee calculation?
Billable AUM is the asset value your fee schedule actually applies to, which can differ from total AUM once you exclude assets the agreement carves out, such as legacy or held-away positions, and apply the valuation date and householding rules the agreement specifies. Reconciliation confirms the platform used that exact definition, not a default.
Related reading
- Financial reconciliation automation covers the matching and exception workflow for ledger-side reconciliation, the same independent-check discipline applied here.
- Financial close automation covers the broader month-end close that a billing tie-out feeds into.
- Legacy finance workflow automation covers automating finance work on an older platform without an API or a migration, an approach that applies to fee-billing and custodian-feed steps.
- Reconciliation match rules and exceptions goes deeper on match strategy and exception routing for account-level reconciliation generally.
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